If you're not satisfied with our service

At World Nomads, we pride ourselves in providing the best service and the best product for our customers always. We’re here to help you and appreciate any feedback to help us improve on our product and service.

That said, we do understand that sometimes there can be customers that are not satisfied with the outcome of a claim or the service they received from us.

If you are not satisfied with any aspect of the service provided by us, our assistance company or insurers, please get in touch.

Contact us

If at all possible, we’ll do what we can to resolve your complaint at the time it occurs. Contact us and we’ll make it a priority to resolve any issues you may have.

Email: [email protected]


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  • All contact details
  • Emergency Assistance Contact
  • Claims contact

Contact our Emergency Assistance Team

For help in an emergency, contact Worldwide Emergency Medical Assistance and LiveTravel™, 24 hours a day, 7 days a week.

Contact us

Phone

International collect:
+1 416 646 3723

Within Canada & continental USA, toll free:
+1 866 878 0192

Contact our Claims Team

We’re here to help if you have a question about your claim. We’re available:

Contact us

Phone

New Brunswick, Newfoundland and Saskatchewan Residents:


1 888 566 8028


1 819 566 8028

_________________


All Other Provinces:


1 866 878 0192


1 416 646 3723