For when you have to cancel your trip because you or a close relative falls unexpectedly ill.

  • Trusted by:

This page is for Canadian residents. 

If you've booked and paid for your overseas trip, and need to unexpectedly cancel before your trip starts because of one of our covered reasons, we can help you recoup the money you spent. 

What does World Nomads travel insurance cover if I need to cancel my trip?

For Canadian residents, there's cover in both Standard and Explorer plans for the transport and accommodation expenses you've already paid for if you can't travel because:

  • The doctor certifies that you're medically unfit to travel
  • You, your travel buddy, or a close relative is hospitalised or dies

But we know more than illness can stop you from travelling, so we also provide coverage in cases like these:

  • The Canadian government issues a formal “defer travel” recommendation for a place on your itinerary
  • Your house or destination residence is made uninhabitable by a natural disaster
  • A strike stops all travel services at your departure point or destination

When you get a quote, be sure to read through the policy to see if you've got extra cover, what the limits are, and any conditions and exclusions that apply.

What's not covered by travel insurance?

Travel insurance isn't designed to cover everything. Common claims we see where there's no cover include:

  • Where you change your mind
  • If your visa is refused
  • If you break up with your partner
  • Events that are known before you buy the policy
  • Pre-existing medical conditions unless otherwise mentioned in the policy

This is not a full list of what's covered and not covered. It is important that you read and understand your policy before you travel as your coverage may be subject to certain limitations or exclusions. This policy provides complete descriptions of the benefits, terms, conditions, limitations and exclusions of your insurance coverage.

For more information, check out our article on trip cancellation.

Be prepared if you need to claim for cancellation.

Depending on your claim, you'll need copies of:

  • Receipts
  • Itineraries
  • Doctors/death certificates
  • Medical history 
  • Written documentation from the travel provider of reason for cancellation and any refunds

Wife's accident cancels Kilimanjaro.

I have to cancel my trip to Tanzania because my wife had an accident and she is waiting for a scan of her back. I should fly to Berlin tomorrow, then Bergen and day after to Africa. It is impossible now because she is alone in the house and I have to take her tomorrow to hospital for another scan. I paid 900 pounds for a Kilimanjaro Climb which is not refundable as it is too close to departure. I paid a deposit for a 3 day safari and had to cancel flights and my volunteer job.
Claim Paid: USD $1,536.33
S.Korpak. Norwegian Nomad.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Protect your hard earned vacation from unexpected cancellation.

  • Explorer Plan: $5,000
  • Standard Plan: $2,500
Trip Protection
  • Are you, your family sick, injured or deceased?
  • Strike at your departure or arrival point?
  • Official travel advisory warning not to travel?

We’ve got your back.

Emergency Medical Insurance

Take the pain out of medical or dental costs.

  • Explorer Plan: $10 million
  • Standard Plan: $5 million
Emergency Medical Insurance
  • Accidentally injured?
  • Suddenly sick?
  • Need prescription meds?

We’ve got your back.

Emergency Evacuation & Repatriation

We’ll get you to hospital or home quickly.

  • Explorer Plan: $500,000
  • Standard Plan: $500,000
Emergency Evacuation & Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • You or a family member deceased?

Help starts here.

Protect your gear

Covers the theft, damage or delay of your bags, tech and sports gear.

  • Explorer Plan: $3,000
  • Standard Plan: $1,000
Protect your gear
  • Passport or gear stolen?
  • Tech trashed?
  • Bags delayed?

Help starts here.

  • Emergency Medical Expenses
  • Emergency Dental for Injury or Sickness
  • Bedside Companion Travel and Subsistence
  • Emergency Professional Services
  • Emergency Evacuation and Repatriation
  • Return of Travel Companion/Dependent Children
  • Return to Your Trip Destination
  • Return of Remains
  • Travel Accident
  • Flight Accident
  • Trip Cancellation
  • Trip Interruption
  • Trip Delay
  • Baggage and Personal Effects Theft or Damage
  • Baggage and Sporting Equipment Delay
  • Travel Documents Theft or Damage
  • Sporting Equipment Theft or Loss by a Common Carrier
  • Covered Adventure Sports listed in Policy
Assistance Services Included
  • LiveTravelTM Emergency Assistance
  • Worldwide Travel Assistance
  • Adventure Travel Hotline
  • 24/7 Security
  • Travel Medical Assistance
  • Bag Trak
This is a general summary for Canadian residents only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all provinces. Check the Travel Insurance Policy for full details.

24/7 emergency assistance

Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Telephone +1 866 878 0192 (toll-free from Canada and the Continental U.S.) or +1 416 646 3723 (collect from anywhere else in the world)

Contact the team
Wherever you are, we’re here 24/7 to help you in any emergency.
Aurelie's portrait photo
Aurelie Menard,
Emergency Assistance, World Nomads

Get a quote

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

World Nomads Travel Insurance was reviewed on Trust Pilot on 16 December 2016 and rated 4 stars

Underwritten by:

FAQ

Here are our most frequently asked questions about buying travel insurance for cancellation. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.